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Departure Schedule

Find out departure information by city and airline.

Arrival Schedule

Find out Arrival information by city and airline.

Dear Customer, Welcome to Addis Ababa Bole International Airport!
Your feedback is important to us and will help our airport to manage better current services and plan future improvements. Therefore, we kindly request you to take a few minutes of your precious time and fill out this questionnaire.
Name :
Flight No :
Destination :
Nationality :
Transit :
Email address :
Phone :

  • PASSPORT CONTROL/IMMIGRATION

    Waiting time in passport check-in queue /line

    Courtesy and helpfulness of Immigration staff

    Level of satisfaction on passport control and on arrival visa services

    ACCESS

    Availability of baggage carts /trolleys

    Courtesy and helpfulness of porter staffs

    BAGGAGE DELIVERY PROCESS

    Speed of Baggage Delivery

    Ease of baggage accessing/getting

    Safeness of delivered baggage's

    Courtesy and helpfulness of baggage service staffs

    Overall Satisfaction with arrival baggage Service

    CUSTOM INSPECTION PROCESS

    Provision of necessary information

    Courtesy and helpfulness of customs staff

    Effieciency of Services

    Waiting time at Customs inspection (in minutes)

    Overall Satisfaction with Customs Service

    OVERALL SATISFACTION WITH THE AIRPORT SERVICE

    BEST :
    WORST :
    Any Additional Comments :